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Ordered 72.00 Ugg boots on line 12-09-10. Didn't know the 25.04 shipping cost till after I submitted the order...and they don't even give you a choice as to how you want them shipped.

97.04 was removed from my account on 12-10-10!! The day after I submitted the order they took my money... No confirmation on the customer site that these have been shipped as of December 15! I will never order Uggs on line again.

And they don't have a number to call on their website and they don't answer your emails. Don't use this site.

Location: Sharon, Massachusetts

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mbmirza

Same story here....ordered shoes, never arrived. promised refund, which never happened...website is not down..

Guest

Ordered uggs for wife 2/11/11 heard from ladies at work they're fake. recieved no cofirmation of shipping info so i called credit card comp. they said my last charge was for $118 from a company called Deckers, I never purchased anything from deckers and the charge didn't match the $92 for the boots I ordered so I put in a dipute for credit card charge and changed card # called a conpany called Deckers that claim to make original Uggs the said the company was a fake

Guest

I just ordered a pair on 1/31/11...still no boots and no tracking number. Has anyone found a way to contact them?

I am debating on calling my credit card company to try to get my money back.

Has anyone had any luck getting their money back through their credit card company? Please respond!!!

Guest

I too ordered from this site, the UGGS are fake. WShen I told them I would send them back they told me it would cost the same amount I paid for the boots for shipping charge.

I am contacting my credit card company. This site is definately a scam.

Guest

:( I was charged $24.98 more than their total, not subtotal, but total, today, by bootshop.com. This "company" is fraudulent and I'm reporting them to the Canadian government and the more local government in Ontario. I wish everyone who has been ripped off by overcharging, never getting the merchandise and/or getting counterfeit UGGs would report them to their governments in Canada so they are stopped!

Guest

:( :cry Via a web site called MYPERFECTSALE I ordered a pair of UGG boots today from Bootshop.com for $92.00, the best price I could find online. Now my bank online shows a pending debit for $116.98...$24.98 more than I was shown the boots would cost and I was very careful to double check the total before I clicked on Buy.

Their ad said free shipping, no tax! I will try to stop payment on the transaction at my bank, but that will cost me about $38! I wish I had checked them out before I ordered.

Guess I'll have to cancel my debit card as well. This whole thing is such a bummer!

Guest

I too ordered a pair of Uggs online. Love how they don't tell you that shipping is $20.

I ordered on 12/7 and had not received them as of 12/21 and had to email them a couple times. They did respond quickly, however they gave me an incorrect tracking number - but they appeared on my doorstep a few days after that.

THESE ARE COUNTEFEIT UGGS!!! As indicated on the official Ugg Australia site, they came with hangtags and a canvas bag, which are signs of FAKE Uggs.

Guest

I ORDER BOOTS 11/24/10 NEVER RECIEVED THEM TOO THIS DAY,HAD TO GO TO THE MALL AND BUY THEM FOR XMAS,SO THEY ARE A BIG SCAM DO NOT ORDER FROM THIS WEBSITE,MY BANK IS TRYING TO GET ME MY MONEY BACK,THOSE PEOPLE NEED TO BURN IN ***

Guest

I ordered boots and they were too small and they told me that in order to exchange them I would have to pay shipping them back and then getting them shipped back to me, which would be way over the cost of the boots to begin with.

Guest

I ordered a pair on 11/30. I wish I would have checked them out before ordering too.

After two e-mails they finally sent me an email telling me to please be patient. I finally received a tracking number on 12/20. I checked UGGs sites and they are not listed as an official online retailer so I think they aren't real UGGs. I've been tracking my package and they are coming from the Peoples Republic of China.

YIKES!!!!!

If you look on the official UGG site they show you how to tell if your boots are counterfeit. I'm going to do that as soon as mine arrive.

Guest

I ordered $78. boots and never recived them!I sent them a email and the reply they sent back looked like it came from a child.

I wish I would have checked them out. To good to be true.Beware rip off!!

Guest

The same thing happened to me. Ordered boots on 12/8 - said order is processing.

Money taken out of my account on 12/9. Can't find a phone number.

I can't even get into my account any more and when I try to change my password it won't let me into the account. Does anyone have any other information?

Guest

I too ordered from this site and received a confirmation number but it's no good when you can't get in contact with them! All other buyers BEWARE!

It's got to be a scam.

I wish I had read these comments before I ordered. Has anyone had any luck with contacting them?

Guest

I too ordered boots from this site. I ordered them on Dec.

4 and cannot get any info on where my boots are.

Have emailed them numerous times and get no response, I just keep getting a message that my email adddress is invalid. Does anyone know how else to contact these people?

Guest

Ordered a pair of UGGS from this site as well on 12/10. Order still says processing.

Did not know I was ordering overseas and shipping cost as well as international order fee. They did respond to my 2nd email but did not give me any specific information.

Only that my order had been sent to the factory for processing. Will more than likely return the boots and purchase them at the mall.

Guest

WOW, same thing that I beleive is happening to me. I placed an order on 12/8, was charged $20.00 for shipping and never seen an option for shipping until I received the email notification the next day.

My bank also placed my bank card on hold to verify running the charge because their security department flagged this company as suspicious.

I approved the charge and now i have not been able to check on the status of my order, NO 800 number listed and they have not returned any of my emails. ""SO THINK TWICE BEFORE PLACING AN ORDER WITH THIS COMPANY"" Because I don't believe I'll ever receive my UGGS!

Guest

WE ordered from the same site on Nov 21st. Still no boots.

Guest

Ordered 3 pairs of Ugg boots also on this shop end Nov 2010 - delivered 13 Dec 2010. They didn't mention anything about customs duty and had to pay 126euro upon delivery.

Also was disappointed as they didnt have Ugg on their heel.

CAN ANYONE TELL ME IF THEY ARE THE REAL UGG BOOTS AS I AM VHERY UNSURE IF THEY ARE AS THEY DON'T HAVE THE LABEL UGG ON THEM. I also will never buy Ugg boots on the Internet again.

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