I bought a pair of slippers for my wife. They did not fit. I requested an exchange. I wanted the next size up. They sent me the same size. I requested a refund. I never heard back. They will not answer the phone, will not respond to a chat. Will not respond to e-mail....Read more
I order my daughter ugg boots using a coupon that was leaked. UGGS canceled my order but still pulled the money out of my account. Which made me suspect the code worked, because my Bestfriend use the same code and it went through and she got her boots on Friday....Read more
I'm a loyal UGG buyer and own 100+ pairs in various style. I'm a part of their UGG Loyal Reward Program. I purchased 4 pairs in December and never received my Reward Certificates. Tried emailing, only to be told 3-5 days later, they were too busy and call the 800#,...Read more
Ugg - "TO BOOT OR NOT TO BOOT"
I PURCHASED A PAIR OF $200 UGG BOOTS FROM CARSONS LAST YEAR. THE HEAL IS RUNNING OVER AND THEY ARE NOT HOLDING UP WELL. I WANT ANOTHER PAIR DUE TO THEFACT THAT THEY ARE SO WARM. I HAVE ALOT OF APREHENSION DUE TO THE PRICE!!!
This is the online chat that took place this morning - three weeks after I ordered a pair of boots from UGGs Online. I called because I haven't received them 9:59 am Hello? Hi! My name is Tia. How can I help you today? ME 9:59 am I ordered a pair of boots on Oct 24,...Read more
I am shopping in the Yorkdale ugg of Canada today. It is a very day . I am with my kids waiting there for a while to do the payment, no body serve us then the manager comes out , the attitude is very very bad even did not say sorry just find excuse.very bad shopping...Read more
I am in Australia and thought purchasing shoes from a website www.uggaustralia.co (not the .com site) would be safe and that the free shipping on returns would be honoured. I didn't notice the site had redirected to www.ugg.com. until I was checking out and noticed...Read more
Ordered one pair of Coty/BLK (in stock) shoes online but received a pair of with Leopard Print (how do you screw that up?). Called to to see what happened, S (NJ) said it was a mistake so I should just send it back with the USPS label then UGG will ship the correct one...Read more
I purchased from the loveboots99.com for $82.00 on a pair of classic short chesnut ugg boots. I had to sign up and get a password after I used my credit card....so I went to my email and they never did send a password to get into my account and see the transaction I...Read more
Do not order UGG boots from the UK. they will take money and never ship your boots.I ordered boots from uggboots clearance .com and they took my money and gave me a run around that the order was returned to them damaged and they would resend and I never got anything. I...Read more
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