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Ordered one pair of Coty/BLK (in stock) shoes online but received a pair of with Leopard Print (how do you screw that up?). Called to to see what happened, S (NJ) said it was a mistake so I should just send it back with the USPS label then UGG will ship the correct one the next day. I asked her to issue a UPS label to save time at USPS, she agreed to email me a UPS label with the return info and the Info. for shipping the correct product... Read more

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Ugg - Non US customers beware - faulty items and bad customer service
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I am in Australia and thought purchasing shoes from a website www.uggaustralia.co (not the .com site) would be safe and that the free shipping on returns would be honoured. I didn't notice the site had redirected to www.ugg.com. until I was checking out and noticed the $75 freight charge. I then checked the website further and misunderstood "Exchange will be shipped via UPS Ground at no cost to the customer" to mean free shipping on returns. ... Read more

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I placed an order for two pair of Uggs boots early November from the above company. Got an email saying their website got screwed up so they needed to confirm my order so they could ship. I confirmed my order and my address immediately. Needless to say, I never received the boots or a refund. They've answered my emails, but nothing is ever resolved. Do not purchase boots from this company I really can't afford to replace the lost... Read more

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Do not order UGG boots from the UK. they will take money and never ship your boots.I ordered boots from uggboots clearance .com and they took my money and gave me a run around that the order was returned to them damaged and they would resend and I never got anything. I had to file complaint with BBB and my credit card company. don't order from them or anyone in UK, I think they have multiple web stores. one extra hint for the sit I got... Read more

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I purchased from the loveboots99.com for $82.00 on a pair of classic short chesnut ugg boots. I had to sign up and get a password after I used my credit card....so I went to my email and they never did send a password to get into my account and see the transaction I made and tracking that was stated.I have emailed them 3 times yesterday and 2 times today Jan.30th. with no response and no phone number to call them.I hope they will respond....... Read more

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I ordered two pair of ugg boots for $209 they were having special. Never recieved boots and they charged my credit card. They claim boots were being shipped. They have no phone number to contact them only email. this company is fraudulent. I ordered boots on December 5, 2010 and on december 9 they emailed me and said boots were shipped. Have not heard from them since. I contacted my credit card company to try and stop them. When they charged my... Read more

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I order boots on Dec 4th. Finally arrived Dec.21st. The total amount was supposed to be $72.00. My credit card was charged $97.00! No phone number to call, must e-mail. I asked for a return address so I could ship them back, but they refused, said they could not cancel the order or accept returns. The website plainly states their return policy. Said they would reduce the extra cost, but never did. This is a scam company, bent on cheating people... Read more

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Ordered 72.00 Ugg boots on line 12-09-10. Didn't know the 25.04 shipping cost till after I submitted the order...and they don't even give you a choice as to how you want them shipped. 97.04 was removed from my account on 12-10-10!! The day after I submitted the order they took my money... No confirmation on the customer site that these have been shipped as of December 15! I will never order Uggs on line again. And they don't... Read more

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usuggbootsb-clearance.com scam website over 500 scam ugg boot websites. don't fall for the same mistake i did. Buy ugg brand from a Authentic retailer, although they stated they were the boots fell apart w/in less than 1 week of wear and tear. no refund would be granted. boots were listed for 94.99 account was charged 96.99 with free shipping. no one would answer what the other 2 dollars were for??? shady shady shady. also the chinese... Read more

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_Hello: I ordered a pair of woman's UGGs, gray, knightsbridge, in size "8". After receiving the boots, the zip-up would not pass my wife's calves. My sister-in-law (5'6"/118) owns the same boots, size 8 in tan, and the one's sent out would not clear her calves. The boots (same size) purchased locally fit just fine. I don't know where UggBootShare get's it's supply, whether they are "less-than-perfect" (hence the deep... Read more

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